FAQs

General Questions

What is aromatherapy?

Aromatherapy is the art and science of using naturally extracted plant essences to promote the health of the mind, body, and spirit.

Where is Clear Scents located?

Our company is based in Edmonton, AB.  We do local express deliveries within Edmonton and ship to every province in Canada.

Does Clear Scents have a wholesale program?

Yes, we sell wholesale.  To find out more info please contact us.

Questions about online purchases

Where do you ship to?

We ship to every province in Canada.

What currency are your prices in?

Our prices are all in Canadian Dollar (CAD)

How much will shipping cost?

Shipping prices vary by the weight and size of the order.  Exact shipping prices are calculated at checkout.  You can review everything before placing your final order.

How long will it take to receive my order?

Once your order is placed, it will ship out within 1-2 business days.  A confirmation email will be sent to you that includes the receipt and tracking number.  Standard shipping in Canada typically takes anywhere from 2-10 business days.  If you’re order doesn’t arrive on time please contact us.

Questions about products

Are your products 100% natural?

All of our essential oils are made from 100% pure natural oils.  Essential oils are extracted from various parts of the plant such as the root, seed, trunk, leaf/flower, and then carefully steam distilled to provide a high quality oil.

Where are your essential oils from?

Clear Scents essential oils are sourced from various different countries depending on the harvest and season.  Locations include but are not limited to, the United States, France, Brazil, Israel, and Hungary.

Are your products tested on animals?

All our products are cruelty free and not in any circumstances tested on animals.